Privacy Policy

1. Introduction

Bymedia (“we”, “us”, “our”) is an international advertising and marketing solutions provider that supports brands and agencies across multiple regions.

We respect your privacy and take data protection seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

  • Visit our website
  • Use our services
  • Communicate with our team
  • Engage with our advertising or marketing solutions

We comply with applicable global data protection regulations, including the General Data Protection Regulation (GDPR), Nigeria Data Protection Regulation (NDPR), and other relevant laws.

2. Scope of This Policy

This Privacy Policy applies to:

  • Website visitors
  • Clients and business partners
  • Prospective customers
  • Users of our services and platforms

It covers all data collected across our digital platforms, communication channels, and service interactions.

3. Information We Collect

We collect different types of information depending on how you interact with us.

3.1 Personal Identification Data

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Job title or role
  • Billing and payment information
  • Any details shared through forms, emails, or calls

3.2 Account and Business Data

If you engage our services:

  • Campaign requirements and objectives
  • Advertising account details
  • Transaction history
  • Communication records

3.3 Technical and Usage Data

Collected automatically when you use our website:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Pages visited and navigation paths
  • Time spent on pages
  • Referral sources

3.4 Marketing and Communication Data

  • Email preferences
  • Campaign engagement data
  • Responses to promotions or newsletters

3.5 Cookies and Tracking Data

We use cookies and similar technologies to collect:

  • Session data
  • Behavioral data
  • Preferences and settings

4. How We Collect Your Data

We collect your data through:

  • Contact forms and inquiry submissions
  • Account registration and onboarding
  • Direct communication via email, phone, or messaging
  • Website tracking tools and cookies
  • Third-party integrations, such as analytics and advertising platforms

Most data is provided by you voluntarily when you interact with us.

5. How We Use Your Data

We use your information for the following purposes:

5.1 Service Delivery

  • Provide advertising and marketing services
  • Set up and manage campaigns
  • Process transactions and billing
  • Deliver support and account management

5.2 Communication

  • Respond to inquiries and requests
  • Send service updates and important notices
  • Provide customer support

5.3 Performance and Optimization

  • Analyze campaign performance
  • Improve strategies and outcomes
  • Enhance user experience on our platforms

5.4 Marketing and Promotions

  • Send newsletters, offers, and insights
  • Share updates about our services
  • Run targeted campaigns based on user preferences

You can opt out of marketing communications at any time.

5.5 Security and Compliance

  • Detect and prevent fraud or abuse
  • Ensure platform security
  • Comply with legal and regulatory obligations

7. Sharing of Information

We do not sell your personal data.

We may share your data with trusted third parties where necessary:

7.1 Service Providers

  • Payment processors
  • Cloud hosting providers
  • Analytics services

7.2 Advertising and Marketing Platforms

  • Meta (Facebook)
  • Google
  • TikTok
  • Other relevant platforms

7.3 Business Partners

  • Agencies and collaborators involved in campaign execution

7.4 Legal Authorities

  • When required by law or to protect our rights

All third parties are required to process your data securely and only for agreed purposes.

8. International Data Transfers

As an international organization, Bymedia may transfer your data across borders.

When data is transferred outside your country or region, we ensure:

  • Use of approved data transfer mechanisms
  • Standard contractual clauses where required
  • Adequate protection measures aligned with global standards

9. Data Security

We implement strong security measures to protect your data:

  • Secure servers and infrastructure
  • Data encryption in transit and at rest
  • Access control and authentication systems
  • Regular monitoring and system updates

We limit access to your data to authorized personnel only.

10. Data Retention

We retain your data only for as long as necessary:

  • To provide our services
  • To comply with legal and regulatory obligations
  • To resolve disputes and enforce agreements

After this period, your data is securely deleted or anonymized.

11. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request the deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request the transfer of your data to another provider

To exercise your rights, contact us using the details below.

12. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Understand user behavior
  • Personalize your experience

You can control or disable cookies through your browser settings.

14. Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our services
  • Legal or regulatory updates
  • Improvements to our data practices

Updates will be posted on this page with a revised effective date.